The park has rules in place so that all visitors are equally able to enjoy a peaceful and relaxing stay. Holiday guests are therefore expected to follow these rules taking care of the Holiday accommodation entrusted in them and ensuring their use does not have a negative impact on others. (You are on holiday but please do not spoil a peaceful break for others!).
To deter a breach of park rules all bookings require a security deposit which is taken in the form of a pre-authorisation on a debit/credit card at or before checking in at Raywell Hall Country Lodge Park. This should be completed 24-hours prior to your arrival via our website or alternatively at reception on day of arrival.
Security deposits are £100 for 1 and 2-Bedroom lodges and £200 for 3 and 4-Bedroom lodges.
(Please note that Pre-authorisation release times can vary depending on your bank provider and could be 7-10 working days after the deposit is placed).
By placing your deposit, you agree that charges could be incurred for park rule breaches and in the following circumstances:
Pet friendly Lodges
Any damage exceeding the security deposit will be invoiced to the lead name on the booking.
By paying this security deposit, you agree to the above terms and conditions. You give permission to have the pre-authorisation taken if the terms and conditions are breached and understand the lead name on your booking that is responsible for the rest of your party whilst at Raywell Hall Country Lodge Park.
Note: It is rare that we have need to withhold deposits and they are in place for the collective benefit of all our holiday guests!
Upon arrival, please check the lodge for any damages and report them to Reception.
If you have issues or queries before, during or after your stay, please do not hesitate to contact the reception on 01482 300804 or our out of hours number on 01482 300833.