Online Check-in

Thank you for choosing Raywell Hall Country Lodge Park.  Please enter details below to complete your check-in and pay the required security deposit.  If there is anything you would like to know between now and your stay please do contact us.  We look forward to welcoming you.    

I understand and agree to the Security deposit terms detailed below.
(Please note that deposits are left as pre-authorised payments only and
therefore no funds will leave your account. However you may notice your
available balance is affected until the deposit is released post departure).
Click here to read the full Security Deposit terms.

Security Deposit

The park has rules in place so that all visitors are equally able to enjoy a peaceful and relaxing stay.  Holiday guests are therefore expected to follow these rules taking care of the Holiday accommodation entrusted in them and ensuring their use does not have a negative impact on others.  (You are on holiday but please do not spoil a peaceful break for others!). 

To deter a breach of park rules all bookings require a security deposit which is taken in the form of a pre-authorisation on a debit/credit card at or before checking in at Raywell Hall Country Lodge Park. This should be completed 24-hours prior to your arrival via our website or alternatively at reception on day of arrival.  

Security deposits are £100 for 1 and 2-Bedroom lodges and £200 for 3 and 4-Bedroom lodges.
(Please note that Pre-authorisation release times can vary depending on your bank provider and could be 7-10 working days after the deposit is placed). 

By placing your deposit, you agree that charges could be incurred for park rule breaches and in the following circumstances:

  • Damage to the lodge or contents during your stay beyond reasonable wear and tear
  • Noise that causes disruption to other park users/guests at any time (music or load behaviour)
  • A breach of our ‘quiet’ policy, which is in place between the hours of 11pm and 8am.
  • A breach of rules that result in our out of hours Security Team having to attend site
  • Over occupancy of your lodge (please note that overnight visitors are not permitted or alterations to party make up from your booking confirmation)
  • Any excessive cleaning required due to the accommodation being left in a poor condition or evidence of drug use
  • Excess rubbish left and not returned to recycling points 

Pet friendly Lodges

  • Lodge Damage – report it to us please and hopefully we can sort it during your stay.  If deemed beyond wear and tear we may need to charge for it but less likely if we have it reported (we don’t like to discover damage post departure which could be explained)
  • Pet Poo - please clean it up, we don’t want to charge you for doing it for you!
  • Barking – unreasonable disturbance caused by your pet to other guests on the park is going to be a problem so please be respectful
  • Home alone – pets must not be left alone even for short periods    

Any damage exceeding the security deposit will be invoiced to the lead name on the booking.

By paying this security deposit, you agree to the above terms and conditions. You give permission to have the pre-authorisation taken if the terms and conditions are breached and understand the lead name on your booking that is responsible for the rest of your party whilst at Raywell Hall Country Lodge Park.

Note: It is rare that we have need to withhold deposits and they are in place for the collective benefit of all our holiday guests!

Upon arrival, please check the lodge for any damages and report them to Reception.

If you have issues or queries before, during or after your stay, please do not hesitate to contact the reception on 01482 300804 or our out of hours number on 01482 300833.